Cap Counter — Support

Cap Counter is a water polo game tracker for coaches: rosters, live stat entry, substitutions and playing time, season schedules, and per-player statistics.

Getting help

Email ben.rohrs@gmail.com. Questions, bug reports and feature requests all go to the same place, and a real person answers them.

If you are reporting a problem, it helps to include your device model, your iOS version, and what you were doing when it happened.

Do I need an account?

No. The app works fully offline. You can build a roster, record a game, and view statistics without signing in or creating an account.

Signing in is optional and adds cloud backup of your games, club season schedules, and live score sharing with families.

How do I join a club?

Club accounts are invitation-only. A club administrator invites your email address, and you then sign in with that same address using Sign in with Apple, Google, or an emailed sign-in link.

If sign-in says you have not been invited, it means the email you signed in with is not the one your club administrator invited.

Deleting your account

Open Settings in the app and choose Delete account. This permanently deletes your account and your personal information.

Games you recorded stay with your club, with your name detached from them, so the club's records survive a coach leaving. If you are the only member of a club, that club and its data are deleted along with your account.

Data stored only on your device can be cleared separately, at any time, from the app's Settings screen.

Privacy

See the privacy policy for what the app collects and when.